Return & Refund Policy

Return & Refund Policy

At Renuora, we want you to feel confident when shopping with us. If you're not completely satisfied with your purchase, please contact our Customer Care team so we can help.

Returns

To be eligible for a return, the product must be unused and in its original condition and packaging. Due to the personal nature of our nasal dilators, used products may not be eligible for return.

Refunds

Once your return is received and inspected, we will notify you regarding the status of your refund. If approved, your refund will be issued to your original payment method.

Please allow your payment provider additional time to process the refund.

Damaged or Incorrect Orders

If your order arrives damaged, defective, or you received the wrong item, please contact us as soon as possible with your order number and photos of the item. We'll work with you to resolve the issue.

Need Help?

Contact our Customer Care team at [renuora7@gmail.com].